Employee Help & Support Hub
Submit support requests, view operational guides, or reach your internal helpdesk team.
Submit a Request
Helpdesk Ingestion
Direct Contact Channels
Email Ingestion
support@novutal.com
Live Support Desk
Mon–Fri, 09:00–18:00
Quick FAQs
How do I reset my ERP access?
Select 'Service Catalog Request' above and choose Password & MFA Token Reset.
What is the standard resolution SLA?
Critical break-fixes are handled within 1–2 hours; standard requests follow a 24-hour target.